How people managed to survive without the internet before the internet took over, is simply beyond our imagination. We have become so dependent on internet-based technology that the second we experience a technical glitch, our panic mode goes off. While that’s also because most devices and gadgets today are synchronized with the web but the mere thought of not being able to re-watch last night’s episode or just not being able to charge our Wi-Fi smart lock during the day can practically make us go off our rocker.
Troubleshooting Spectrum Internet & Wi-Fi Issues
Lagging connectivity doesn’t have to try your patience, especially if a few DIYs here and there can instantly spruce up your issues! These are great, especially if you don’t want the tech team to get involved! If you are such a person, then our advice to you is to simply relax, for we have all the solutions to your issues. Here’s what you can do to ensure that your Spectrum internet works without a hitch:
Run an Internet Speed Test
Have you tried to fix your sluggish Spectrum Internet but not have had any luck with it? Unless your area is experiencing an active outage, then there’s not much that you do. But if it’s not and you are still suffering from a dead-slow service, then this can instantly be fixed. While there are plenty of reasons for your internet connection to become inconsistent or just stop working all of a sudden, you can try a few troubleshooting tricks to make your connection workable again.
Simply take an internet speed test to see where you stand speed-wise and if your router is working fine or not. Furthermore, this will confirm not just the current speed of your service connection but will also help to determine if you are getting the exact speed range that you signed up for! Most digital users are advised to use a wired connection if they want to get accurate results from the internet speed test. Avoid running the speed test during peak traffic hours.
Restart Your PC/Laptop & the Router/Modem
However, if you are still suffering from an inconsistent connection, here’s what you need to check: Are your large file uploads/downloads slowing down the network? Is the Windows Firewall affecting internet speed? Viruses or malicious malware bogging down your internal network? Are your RAM issues drastically affecting PC/laptop performance? Is the area blackout making your network sluggish? Once you have ruled out the above-mentioned factors, it’s time to do one simple thing; restart your devices. This is considered quite effective but a restart every so often instantly refreshes the entire system. If this doesn’t work in your favor, then you should consider resetting the Spectrum modem.
Reset Your Internet Router/Modem for Immediate Resolution
Most of the time, a simple device reset should instantly resolve your issues. But if that doesn’t work for you, then you can also try resetting your router/modem online via your Spectrum account. All you need to do is login into your Spectrum account with the correct credentials and select the option to reset. A common reason why the reset option is often effective is that it rids the equipment of all bugs or broken connections (if any). So that when you next come online, you get to work with an optimal internet connection.
2.4 GHz band or 5 GHz band—Which One to Use?
Your internet device utilizes radio frequencies so that you easily connect to the web. These mainly include one that belongs to the range of 2.4 GHz while the other belongs to the range of 5 GHz. However, the question is: which one should you use? It ultimately depends on your digital activity. Most tech experts consider 5 GHz to have the advantage over the latter one. That’s because a 2.4 GHz is best known for offering a larger and better coverage, ideal for penetrating solid barriers. But the downside to the 2.4 GHz is that it’s not enough if a higher speed (or an enhanced performance) is on your mind. On the other hand, the 5 GHz band is still newer and offers better speed, making it a much ideal choice for heavy digital activity. What’s more, while most routers come with a 2.4 GHz band, all newer router models today come with a dual-band range for enhanced performance.
Keep Your Wi-Fi Device in an Obstruction-Free Zone
Has your wireless connection started giving you issues like your wired one? To resolve your Wi-Fi woes, you first need to check if the equipment for wireless connection is kept in an open space. Moreover, the router is placed in an area where there are zero obstructions. When it comes to your wireless gateway device, it is advised that you place it in an open space next to minimal hurdles like furniture and electric devices.
Too Many Connected Devices Can Impede Your Internet Service
If you are suffering from a sluggish service, chances are you may have too many users connected to the same network which ultimately causes a service disruption. So, for instance, if devices have slowed down to the point that you are not even able to perform simple tasks like opening and checking your email, then the quick way to fix this is to simply reduce the number of devices connected. You can also consider creating multiple access points by either opting for multiple routers or a mesh router. This will in turn split the network load. With more than one router present, it becomes easier to distribute bandwidth between different devices that instantly adjusts connectivity, enhancing it as a result.
Check Spectrum-Related Internet Equipment
Although most Spectrum-provisioned internet equipment is of high quality, there are still times when you might face some internet-related issues. Hence, if you do face a drop in the signal strength or a flicker in your modem lights, check that the equipment is properly plugged in. if that’s not the case, then identify the areas where the signal goes dead. Once you have done that, move your Spectrum equipment to a more internet-friendly zone in the house. If all the mentioned factors indicate nothing out of the ordinary but you continue to face internet-related issues, then you could be experiencing an area outage. Though most providers update service pages to alert users of an incoming blackout you can also keep a check via the app. Or call the support center to know why the internet is being affected in your area.
Wrapping It Up,
So there you go, some of the DIY ways that you can use to resolve all your Spectrum-related issues in a go! Even though this blog article has just scraped the surface but we hope that this will give you an idea of how to resolve some common issues that often pop up with Spectrum internet service.